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Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 170 COMPANY RESPONSES
  • 707 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 4
  • That it once was a good brand 4
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3

Customers don't like

  • Not good quality26
  • Bad customer service20
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty7
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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 284 TOTAL REVIEWS
  • $400K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Color 8
  • I have only delt with the store i purchased from 8
  • Comfort 7
  • Look of the sofa 6
  • Comfort quality 5

Customers don't like

  • Quality and wearability11
  • Poor quality of material10
  • Inferior quality for the price8
  • Poor quality8
  • Very bad quality - does not hold up7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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