Lazboy vs Southern Motion Furniture

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Lazboy

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 147 COMPANY RESPONSES
  • 677 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3
  • That it once was a good brand 3

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8

Products by Lazboy

No items

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Southern Motion Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 262 TOTAL REVIEWS
  • $380K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Comfort 7
  • Color 7
  • Comfort quality 6
  • Look of the sofa 6
  • I have only delt with the store i purchased from 6

Customers don't like

  • Poor quality of material11
  • Quality and wearability10
  • Cannot find any phone number to contact them9
  • Inferior quality for the price9
  • Really bad quality7

Products by Southern Motion Furniture

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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