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Lazboy

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2.3
?

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  • 11 ISSUES RESOLVED
  • 398 COMPANY RESPONSES
  • 1039 TOTAL REVIEWS
Rank
127 out of 1936
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    4
  • SUCCESSFUL
    50%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    0%
Top Products and Services
2
399 reviews
2
196 reviews
1.7
66 reviews

Southern Motion Furniture

1.7
?

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  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 429 TOTAL REVIEWS
Rank
320 out of 1936
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    02:06
  • ISSUES RESOLVED
    100%
Top Products and Services
1.6
144 reviews
1.8
122 reviews
1.6
34 reviews

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Anonymous
#1667752

I can't compare since I've never had a Lazboy, but I did purchase Southern Motion power recliners and am kicking myself for not doing better research first. Poor quality is putting it mildly.

Only had them for a year and one is broken already.

Power headrest doesn't work, frame bent, cushion broken down. The other one still works but the cushion is starting to go on that one too.

Anonymous
#1613389

What’s there to compare?? They both look like *** I never tried any Southern Motion Furniture, but based on the reviews I never would!

Especially at those high prices. And as for Lazboy...well...they’re just plain LAZY not to take care of their customers that have very valid & seriously dangerous situations (like recliners tipping over backwards on old ladies!!)!!

WTF has happened to the QUALITY of products & services these days⁉ I used to be able to buy furniture that lasted for years...and with companies that stood behind their products! Guess those days are over...

Anonymous
#1361353

doesn't look like either is anything to brag about. both have problems with high price and inferior products.

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