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Lazboy
Southern Motion Furniture

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Lazboy

Lazboy

Has verified representatives
2.3
  • 12 ISSUES RESOLVED
  • 409 COMPANY RESPONSES
  • 1085 TOTAL REVIEWS
Rank
131 out of 2098
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    6
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    02:29
  • ISSUES RESOLVED
    100%
Top Products and Services
2
418 reviews
2
200 reviews
1.7
67 reviews
Southern Motion Furniture

Southern Motion Furniture

1.7
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 456 TOTAL REVIEWS
Rank
331 out of 2098
in Furniture and Decor category
Rating Details
Customer service
Product or Service Quality
Reliability
Value for money
Warranty
Statistics of Customer Service Calls
  • TOTAL CALLS
    8
  • SUCCESSFUL
    75%
  • AVG CALL DURATION
    02:06
  • ISSUES RESOLVED
    100%
Top Products and Services
1.7
154 reviews
1.7
129 reviews
1.6
35 reviews

How would you compare Lazboy vs Southern Motion Furniture?

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Anonymous
#1699266

I am more sure about lazy boy, but we bought a southern motion couch from Cedar Hill furniture in Springfield, oh and it did not last 6 months. We had two spring break or come apart.

We was told it would last for 10 years. What a joke. It was expensive and it wont last long . Cant get a hold of southern motion.

Cedar hill has poor customers relations. Dont buy .

Anonymous
#1667752

I can't compare since I've never had a Lazboy, but I did purchase Southern Motion power recliners and am kicking myself for not doing better research first. Poor quality is putting it mildly.

Only had them for a year and one is broken already.

Power headrest doesn't work, frame bent, cushion broken down. The other one still works but the cushion is starting to go on that one too.

Anonymous
#1613389

What’s there to compare?? They both look like *** I never tried any Southern Motion Furniture, but based on the reviews I never would!

Especially at those high prices. And as for Lazboy...well...they’re just plain LAZY not to take care of their customers that have very valid & seriously dangerous situations (like recliners tipping over backwards on old ladies!!)!!

WTF has happened to the QUALITY of products & services these days⁉ I used to be able to buy furniture that lasted for years...and with companies that stood behind their products! Guess those days are over...

Anonymous
#1361353

doesn't look like either is anything to brag about. both have problems with high price and inferior products.

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