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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 275 COMPANY RESPONSES
  • 830 TOTAL REVIEWS
  • $600K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality14
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product4
  • Poor extended warranty4
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Sofa Mart

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 117 TOTAL REVIEWS
  • $85.9K CLAIMED LOSSES
  • $2K AVERAGE LOSS
2.0
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Original sales person 5
  • Looks of furniture and 1
  • Sales person 1
  • Sales rep on the floor 1
  • Sofa mart is good and good service 1

Customers don't like

  • Sofa2
  • No help from store manager1
  • Torn seam1
  • Useless warranty1
  • Worst1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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