PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Simmons Upholstery and Lazboy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazboy

Lazboy

Has verified representatives
2.3
Simmons Upholstery
Lazboy

Simmons Upholstery and Lazboy Overview

Total reviews
15
1104
Company responses
0
426
Issues resolved
0
12

Lazboy was first mentioned on PissedConsumer on Jul 18, 2007 and since then this brand received 1104 reviews. It is 1089 reviews more than Simmons Upholstery received since Jul 4, 2016.

Simmons Upholstery and Lazboy Consumer Ratings

Rank
481 out of 2131 in Furniture and Decor category
133 out of 2131 in Furniture and Decor category
Reliability
316 in category
209 in category
Value for money
351 in category
308 in category
Warranty
311 in category
231 in category

According to consumer ratings and reviews, Lazboy ranks 348 points higher in the Furniture and Decor category than Simmons Upholstery. People gave Simmons Upholstery 1 stars for Reliability criterion in Furniture and Decor category and it is 205 points higher than the worst rated brand in this category. At the same time, Lazboy was rated 1.4 stars for Reliability criterion in this category and it is 312 points higher than the worst rated brand in this category. If we look at Value for money criterion, than we see that Lazboy has a higher rating than Simmons Upholstery. Regarding Warranty criterion, consumers gave Simmons Upholstery 1 stars and it is 60% worse than other in category. Lazboy however was rated 1.3 stars and it is 56% greater than other in category.

Simmons Upholstery and Lazboy Rating Details

Reliability
1 (8 reviews)
1.4 (394 reviews)
Reviewer's quote

Had recliner for a bit over 2 years, we are snowbirds and only use half time. Fabric split and peeled. Purchased warranty and was denied. Manfuacturers problem.

Ron P

My wife and I chose to purchase two premium Lazy Boy recliners based on prior history of furniture purchases and their reliability. Only to find out their quality and reliability and willingness to help rectify poor quality chairs have been extremely disappointing. The chairs were to be a...

Greg J
Value for money
1.1 (7 reviews)
1.5 (378 reviews)
Reviewer's quote

We purchased a faux leather sofa from sears in 2018. What a night mare. We had to have sears bring another one out right after it was delivered due to a nail protruding out of the back of it. The next one they brought out also had nails protruding out of the side of it. I had the hardest time...

Mary A

Recently spent a boat load of money on Lazboy. Furniture was delivered - loveseat, recliner, slipper chair, and a television stand. The fabric on the recliner and the loveseat is the same...

Susan J
Warranty
1 (6 reviews)
1.3 (368 reviews)
Reviewer's quote

I purchased a sofa and love seat has not been a year it has peel all the way had to purchased sofa cover call and they asked me to send the check, picture label which was still on the back of the furniture and I did that so now keep from sending me another sofa are credit me they want me to send...

Frances W

Wood structure frame came apart two months after warranty expired. The small wire staples failed. I repaired it with small, inexpensive metal corner braces very similar to another 25 year old la-z-boy that has been well used & still use..

Glenn F

Simmons Upholstery and Lazboy Pros and Cons

Pros
  • Inexpensive and appealing design
  • Comfortable
  • Extremely dissappointed
  • Chair
  • Sales personnel
Cons
  • Leather skin is disintegrating
  • Quality of fabric
  • No warrenty
  • Bad customer service
  • Not good quality
  • Poor quality

Simmons Upholstery and Lazboy Most Positive Reviews

Top rated reviews
No votes
5

I purchased our first Lazy Boy recliner in 1967. I have had it reupholstered with fabric twice and it is still doing...

Simmons Upholstery and Lazboy Most Critical Reviews

Lowest rated reviews
1

Bought 2 recliner coco bean oversize and sit down in one and heard a noise something popped turn chair over and one of...

1

The foot rest on the sofa needed to be replaced, the material was wearing off, after about another two months the same t...

Simmons Upholstery and Lazboy Latest Reviews

Recent published reviews
2

Had recliner for a bit over 2 years, we are snowbirds and only use half time. Fabric split and peeled. Purchased...

Read all 15 reviews
2.4

Very strong chemical smell. Caused asthma attacks in me, itchy skin, burning eyes in several people, we had to cover it...

Read all 1104 reviews

Simmons Upholstery and Lazboy Products and Services

Most reviewed product and services
  • Simmons Upholstery Sofa (10 reviews)
  • Simmons Upholstery Recliner (4 reviews)
  • Simmons Upholstery Furniture Set (1 review)
  • Lazboy Recliner (431 reviews)
  • Lazboy Sofa (204 reviews)
  • Lazboy Chair (70 reviews)