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Rochester Furniture

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 14 TOTAL REVIEWS
  • $51.4K CLAIMED LOSSES
  • $12.8K AVERAGE LOSS
1.0
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Response from the manager3
  • No service3
  • Customer service2
  • Stealing my money1
  • Ignorance whie i was doing follow up with emails1
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Lazboy

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 346 COMPANY RESPONSES
  • 954 TOTAL REVIEWS
  • $700K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Bad customer service28
  • Not good quality13
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor quality and poor customer service response4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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