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Lazboy

Furniture and Decor
Has verified representatives
  • 12 ISSUES RESOLVED
  • 339 COMPANY RESPONSES
  • 947 TOTAL REVIEWS
  • $690K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Bad customer service28
  • Not good quality13
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor quality and poor customer service response4
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Restoration Hardware

Furniture and Decor
  • 2 ISSUES RESOLVED
  • 237 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $2.7K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Beautiful design 7
  • In-store sales agent 4
  • Furniture and bed linens 3
  • Design is beautiful 3
  • In-store staff 1

Customers don't like

  • Terrible customer service10
  • Quality4
  • Wherehouse customer response3
  • Telephone customer service3
  • Order pushed 5 times3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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