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Lazboy

Furniture and Decor
Has verified representatives
  • 9 ISSUES RESOLVED
  • 295 COMPANY RESPONSES
  • 881 TOTAL REVIEWS
  • $630K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.4
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Bad customer service28
  • Not good quality13
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 396 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Saleman 3
  • Salesperson 2
  • Layout of store 2
  • Selection 1
  • Samantha 1

Customers don't like

  • Terrible customer service8
  • Inferior furniture5
  • Lack of follow through3
  • Poor quality beds2
  • Poor extended waranty2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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