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Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 184 COMPANY RESPONSES
  • 734 TOTAL REVIEWS
  • $540K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8
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Raymour and Flanigan

Furniture and Decor
  • 1 ISSUES RESOLVED
  • 374 TOTAL REVIEWS
  • $240K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Salesperson 2
  • Layout of store 2
  • Saleman 2
  • Samantha 1
  • Selection 1

Customers don't like

  • Inferior furniture7
  • Lack of follow through5
  • Quality of furniture4
  • Terrible customer service4
  • Lack of transparency3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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