Lazboy vs Overstock

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Lazboy

Furniture and Decor
Has verified representatives
  • 6 ISSUES RESOLVED
  • 147 COMPANY RESPONSES
  • 680 TOTAL REVIEWS
  • $510K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.2
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • Store layout 3
  • That it once was a good brand 3

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8

Products by Lazboy

No items

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Overstock

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $14.2K CLAIMED LOSSES
  • $548 AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services

No items

Customers don't like

  • Customer service4
  • Customer service and delivery4
  • Return policy due to seller error3
  • Slow shipment2
  • Website2

Products by Overstock

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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