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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 250 COMPANY RESPONSES
  • 807 TOTAL REVIEWS
  • $590K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality14
  • Bad customer service9
  • Resolution of the problem5
  • Do not stand by their product4
  • Poor extended warranty4
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Overstock

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 75 TOTAL REVIEWS
  • $17.2K CLAIMED LOSSES
  • $615 AVERAGE LOSS
1.6
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website

No items

Customers don't like

  • Customer service and delivery3
  • Slow shipment2
  • Website2
  • Poor record-keeping practices1
  • Return policy due to seller error1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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