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Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 170 COMPANY RESPONSES
  • 705 TOTAL REVIEWS
  • $520K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4
  • Store layout 3

Customers don't like

  • Not good quality28
  • Bad customer service20
  • Lack of warranty service8
  • Poor extended warranty8
  • Resolution of the problem7
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Mor Furniture For Less

Furniture and Decor
  • 0 ISSUES RESOLVED
  • 227 TOTAL REVIEWS
  • $210K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.8
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • In store service only 1
  • Product variety 1
  • Salesman nick was very good 1
  • Selection 1
  • Showroom 1

Customers don't like

  • Poor quality of furniture7
  • Delivery customer service7
  • Corporate office attitude4
  • Poor representation of furniture4
  • Poor service from girl when we call store3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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