PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Members Mark and Lazboy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Members Mark
Lazboy

Members Mark and Lazboy Overview

Total reviews
210
1150
Company responses
0
434
Issues resolved
2
15

Members Mark and Lazboy Consumer Ratings

Rank
13 out of 177 in Household Essentials category
163 out of 1511 in Furniture and Decor category
Product or Service Quality
19 in category
309 in category
Customer service
9 in category
233 in category
Price Affordability
8 in category
313 in category
Value for money
16 in category
318 in category

Members Mark and Lazboy Rating Details

Product or Service Quality
2.5 (66 reviews)
1.4 (432 reviews)
Reviewer's quote

...We contacted the store and the customer service associate graciously offered to return our money. We were glad that we were able to obtain our refund. However, we won't be purchasing this brand of fish any more...

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If I knew this was the quality of their famous brand I would have just gone to a Big Lots and taken my chances with what they had (that is not a dig on them I have actually bought some good furniture from them in the past). How does a company stay in business for almost 100 years with quality like...

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Customer service
2.8 (57 reviews)
1.4 (462 reviews)
Reviewer's quote

...Sam's Club has excellent customer service, but I will NEVER purchase a large Member's Mark item again! This poor service is unacceptable!..

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...I keep getting the runaround from their customer service and Ms. Donata at their Executive Office. They're NOT dealing in good faith! I can't get my $124...

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Price Affordability
3.6 (56 reviews)
2 (384 reviews)
Reviewer's quote

Iam talking about the stainless steel solor path lights great price, heavy duty, glass top ,tall could not believe it. I went back to buy 2 more boxes tired buying junky ones I will be buying more because iam so impressed with them. Great job ..

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...but I know it’s real leather due to the incredibly hefty price tag of 4000 pounds, it’s a bit ridiculous to pay so much for a sofa that looks like it belongs in a skip after minimal use. Are there any products I can use to patch up the peels and get it back to house standard ?..

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Value for money
2.9 (49 reviews)
1.5 (398 reviews)
Reviewer's quote

...You still have all of my money for this very expensive set, I have chairs only. I can not reiterate enough how frustrated I am..

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I spent so much money with La-Z-Boy bought a sectional, two chairs, rug and tables. We spent $8,000 sadly four years later the Renew is peeling and looks terrible!! I have Klaussner furniture over 20 years old and still looks great! Sadly La-Z-boy will not even respond to me! This should be...

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Members Mark and Lazboy Pros and Cons

Pros
  • Like the product quality you usually have
  • Price and bulk
  • How the diapers fit
  • Extremely dissappointed
  • Chair
  • Used to be great furniture
Cons
  • Quality of product
  • Product quality
  • Way it all crumbled
  • Bad customer service
  • Not good quality
  • Poor quality

Members Mark and Lazboy Most Positive Reviews

Top rated reviews
5

Evidently the quality control is asleep at the wheel ! I had previously purchased the same bags, and this is purchase #2...

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5

I purchased our first Lazy Boy recliner in 1967. I have had it reupholstered with fabric twice and it is still doing...

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5

why you do not sell the proforce *** at Sam's.

Howard Cross
919 818 6138
7000 ogburn farms rd
Willow Springs nc...

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5

I purchased a sectional there in 2015. I even purchased the extended warranty just in case anything happened. In less...

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Members Mark and Lazboy Most Critical Reviews

Lowest rated reviews
1

I have a fifty four inch grill that I built a summer kitchen around several years ago, including granite counter tops...

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1

The foot rest on the sofa needed to be replaced, the material was wearing off, after about another two months the same t...

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1

I purchased a grill during the Thanksgiving sale. Of course I did not put it together until it got warm. While putting...

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1

I'm having the same issues with the Augusta, GA location. We purchased a sectional and ottoman in July and was told...

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Members Mark and Lazboy Latest Reviews

Recent published reviews
4.9

Members Mark whole Milk is the best tasting milk I've drank in a long time. People *** about how hard is is to pull the...

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2.7

5 yrs so I purchased 2 lazy boy leather recliners. As soon as the extended warranty ran out, the peeling started. I am...

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1.9

Spoke to 2 representatives, and they said I would get a store credit of $55 within 24-72 hours and I have yet to...

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1.8

I was told 6-8 weeks to get. I wasnt thrilled, but I went ahead with the order. Someone called me back only to sell me...

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Members Mark and Lazboy Products and Services

Most reviewed product and services
  • Members Mark Bacon (9 reviews)
  • Members Mark Milk (8 reviews)
  • Members Mark Trash Bag (8 reviews)
  • Lazboy Recliner (449 reviews)
  • Lazboy Sofa (208 reviews)
  • Lazboy Chair (71 reviews)