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Lazboy

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 287 COMPANY RESPONSES
  • 851 TOTAL REVIEWS
  • $620K CLAIMED LOSSES
  • $1.8K AVERAGE LOSS
2.4
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Chair 5
  • That it once was a good brand 4
  • Sales personnel 4
  • Recliner easy up down 4
  • Good delivery service 4

Customers don't like

  • Not good quality14
  • Bad customer service12
  • Resolution of the problem5
  • Do not stand by their product5
  • Poor extended warranty4
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1162 TOTAL REVIEWS
  • $490K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Staff
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
  • Selection 3
  • Sale prices 3
  • Quality of products 3
  • Quality of item 3
  • Products and sales 3

Customers don't like

  • Poor customer service20
  • Billing and customer service6
  • False advertising of stock4
  • Staff3
  • Poorly trained employee3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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