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Lazboy

Furniture and Decor
Has verified representatives
  • 7 ISSUES RESOLVED
  • 184 COMPANY RESPONSES
  • 731 TOTAL REVIEWS
  • $530K CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.3
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Chair 5
  • Good delivery service 4
  • Recliner easy up down 4
  • Sales personnel 4
  • That it once was a good brand 4

Customers don't like

  • Not good quality28
  • Bad customer service21
  • Lack of warranty service8
  • Resolution of the problem8
  • Poor extended warranty8
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Living Spaces

Furniture and Decor
  • 3 ISSUES RESOLVED
  • 322 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $1.1K AVERAGE LOSS
1.6
Customer service
Staff
Reliability
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Salesperson 8
  • Showroom 8
  • Product selection 5
  • Crappy 3
  • Staff professionalism 3

Customers don't like

  • Customer service department15
  • Unprofessional customer service14
  • Customer service12
  • Quality of products or service12
  • Dont take care of their customer12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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