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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Price and order system 2
  • Customer service and delivery communications 1
  • Some orders correct 1
  • Price 1

Customers don't like

  • Lies4
  • Customer service4
  • Bad customer service - wrong order3
  • Customer service and lies3
  • Bad quality product3
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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $961 AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • User friendly website 4

Customers don't like

  • Customer service25
  • Policies and procedures21
  • How sellers are treated17
  • Lack of customer service15
  • How sellers treated12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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