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Lazada Thailand

E-commerce
  • 4 ISSUES RESOLVED
  • 68 TOTAL REVIEWS
  • $43.4K CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
  • Website 2
  • Price and order system 2
  • Ease of purchase 2
  • Some orders correct 1
  • Prices 1

Customers don't like

  • Customer support5
  • Customer service5
  • Warranty policy and worst after sales service in thailand3
  • Return policy3
  • Customer care3
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Tradesy

E-commerce
  • 6 ISSUES RESOLVED
  • 759 TOTAL REVIEWS
  • $200K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
Turnaround Time
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service35
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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