Lazada Thailand vs Light In The Box

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Lazada Thailand

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $29.1K CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Website 2
  • Price and order system 2
  • Customer service and delivery communications 1
  • Some orders correct 1
  • Price 1

Customers don't like

  • Lies4
  • Customer service4
  • Bad customer service - wrong order3
  • Customer service and lies3
  • Bad quality product3

Products by Lazada Thailand

No items

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Light In The Box

Auctions and Internet Stores
Has verified representatives
  • 10 ISSUES RESOLVED
  • 286 COMPANY RESPONSES
  • 1699 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.4K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Wide selection 23
  • Price 21
  • Good deals 12
  • Website 8
  • Offers 5

Customers don't like

  • No way to contact a human42
  • Horrible customer service40
  • Delivery38
  • Poor service31
  • Poor item quality10

Products by Light In The Box

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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