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Lazada Philippines

Auctions and Internet Stores
  • 61 ISSUES RESOLVED
  • 2060 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service40
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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Zumiez

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 135 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $112 AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Son liked a pair of pants from there 1
  • Quality products 1
  • Putred sewar 1
  • Overall setup 1
  • Cool jeans 1

Customers don't like

  • Service5
  • No punishment for employees2
  • Cashier2
  • Being stalked by the employee2
  • Service and lack of honoring the sales1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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