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  • 74 ISSUES RESOLVED
  • 2486 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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Zumiez

E-commerce
  • 2 ISSUES RESOLVED
  • 147 TOTAL REVIEWS
  • $500K CLAIMED LOSSES
  • $11.7K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Quality products 2
  • Son liked a pair of pants from there 1
  • Shoes 1
  • Putred sewar 1
  • Overall setup 1

Customers don't like

  • Service5
  • Customer service4
  • Service and lack of honoring the sales3
  • Not getting what i ordered2
  • No punishment for employees2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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