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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1818 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 10

Customers don't like

  • Poor customer service39
  • Give false information18
  • Service15
  • Inconsistent delivery11
  • Slow delivery8
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Zulily

Footwear and Clothing
  • 4 ISSUES RESOLVED
  • 734 TOTAL REVIEWS
  • $28.1K CLAIMED LOSSES
  • $158 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 13
  • How their website looked 6
  • Website 6
  • Prices 5
  • That they have new items daily 5

Customers don't like

  • Long shipping time13
  • Exchange policy9
  • Misinformation9
  • Poor quality4
  • Website functionality3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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