Lazada Philippines vs Zulily

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Lazada Philippines

Auctions and Internet Stores
  • 44 ISSUES RESOLVED
  • 1556 TOTAL REVIEWS
  • $800K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Wide array of products 13
  • Fast delivery 12
  • Discounts 7

Customers don't like

  • Poor customer service89
  • Give false information47
  • Service31
  • Inconsistent delivery25
  • Slow delivery16

Products by Lazada Philippines

No items

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Zulily

Footwear and Clothing
  • 3 ISSUES RESOLVED
  • 613 TOTAL REVIEWS
  • $25.2K CLAIMED LOSSES
  • $166 AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Variety of products 12
  • How their website looked 6
  • Website 6
  • That they have new items daily 5
  • Prices 4

Customers don't like

  • Misinformation21
  • Long shipping time19
  • Exchange policy14
  • Shipping time frame11
  • Poor quality of items7

Products by Zulily

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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