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  • 71 ISSUES RESOLVED
  • 2382 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Fast delivery 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service107
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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Zappos

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 49 TOTAL REVIEWS
  • $10.2K CLAIMED LOSSES
  • $852 AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Verity 1
  • Discovering they were a bunch of crap 1
  • Customer service 1

Customers don't like

  • Shipping1
  • Order processing1
  • Misleading mailer sent to me1
  • Customer service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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