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  • 74 ISSUES RESOLVED
  • 2498 TOTAL REVIEWS
  • $1.4M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow when solving complaints10
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Wish

E-commerce
  • 4 ISSUES RESOLVED
  • 3239 TOTAL REVIEWS
  • $75.3K CLAIMED LOSSES
  • $678 AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cheap stuff 10
  • Different items they have 5
  • Variety 4
  • Pricing 4
  • Zero things 3

Customers don't like

  • Poor customer service11
  • Customer server7
  • Bad customer service giving you the run around7
  • Taking my money6
  • Not being able to get in touch with the company6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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