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Lazada Philippines

Auctions and Internet Stores
  • 61 ISSUES RESOLVED
  • 2050 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 14
  • Website 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service40
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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Wish

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 1664 TOTAL REVIEWS
  • $51.9K CLAIMED LOSSES
  • $895 AVERAGE LOSS
2.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cheap stuff 9
  • Different items they have 5
  • Variety of goods offered 3
  • Pricing 3
  • Zero things 2

Customers don't like

  • Bad customer service giving you the run around7
  • Customer server6
  • No customer service non existance5
  • Taking my money4
  • Not being able to get in touch with the company4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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