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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2554 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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West Marine

Water Transport
  • 1 ISSUES RESOLVED
  • 79 TOTAL REVIEWS
  • $110K CLAIMED LOSSES
  • $4.8K AVERAGE LOSS
1.9
Customer service
Website
Diversity of Products or Services
Discounts and Special Offers
Turnaround Time
  • No complaints 2

Customers don't like

  • Customer service6
  • Management staff2
  • Way west marine refused to honor the warranty1
  • Product is unavailable after purchase1
  • People not doing right by me when they know theres a problem1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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