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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1625 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 21
  • Website 15
  • Wide array of products 14
  • Fast delivery 11
  • Online shopping 6

Customers don't like

  • Poor customer service87
  • Give false information48
  • Service31
  • Inconsistent delivery24
  • Slow delivery17
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UnbeatableSale

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 69 TOTAL REVIEWS
  • $3.9K CLAIMED LOSSES
  • $129 AVERAGE LOSS
1.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Amazon made it right 1
  • As bad as it gets 1
  • Ebay mandated refund 1
  • Not good at all 1
  • Quick delivery 1

Customers don't like

  • Misrepresented item and return fee9
  • Deception4
  • Nightmare and i wasnt asleep4
  • False ad2
  • Product not same as pictured2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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