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Lazada Philippines

Auctions and Internet Stores
  • 56 ISSUES RESOLVED
  • 1950 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Website 15
  • Wide array of products 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service42
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 618 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $925 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service17
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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