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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1746 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service91
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 538 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $966 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • User friendly website 4

Customers don't like

  • Customer service25
  • Policies and procedures21
  • How sellers are treated17
  • Lack of customer service15
  • How sellers treated12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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