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Lazada Philippines

Auctions and Internet Stores
  • 66 ISSUES RESOLVED
  • 2152 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service112
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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Tracfone

Telecommunications
  • 15 ISSUES RESOLVED
  • 1084 TOTAL REVIEWS
  • $160K CLAIMED LOSSES
  • $422 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • No contract 12
  • Price 11
  • Good service for years 11
  • Cost when i used very few minutes 11
  • Having the same phone number 7

Customers don't like

  • Poor customer service39
  • Untrained call centers8
  • Nonresponsive5
  • No resolution to my problem5
  • Worst customer service ever3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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