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Lazada Philippines

Auctions and Internet Stores
  • 51 ISSUES RESOLVED
  • 1713 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service90
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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Tracfone

Telecommunications
  • 11 ISSUES RESOLVED
  • 971 TOTAL REVIEWS
  • $250K CLAIMED LOSSES
  • $722 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
  • No contract 11
  • Cost when i used very few minutes 10
  • Good service for years 10
  • Price 10
  • Having the same phone number 7

Customers don't like

  • Poor customer service20
  • Untrained call centers13
  • Customer service11
  • Rude customer service people11
  • Service while trying add minutes7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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