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Lazada Philippines

Auctions and Internet Stores
  • 52 ISSUES RESOLVED
  • 1714 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service90
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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Tmart

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $7.6K CLAIMED LOSSES
  • $115 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cheap prices 6
  • Price 5
  • Diversity of products 2
  • Product from usa part of the store delivered with in a week 2
  • Products 1

Customers don't like

  • Customer service10
  • Slow shipping5
  • Lack of communication4
  • No refund4
  • Service2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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