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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1625 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 14
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service84
  • Give false information43
  • Service31
  • Inconsistent delivery21
  • Delivery process16
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Tidebuy

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 356 TOTAL REVIEWS
  • $32.1K CLAIMED LOSSES
  • $197 AVERAGE LOSS
1.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 3
  • What i thought i bought 3
  • Fast delivery 2
  • Switching off 1
  • Their service 1

Customers don't like

  • Horrible customer service10
  • Horrible return policy7
  • Poor product5
  • Poor accountability4
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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