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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1798 TOTAL REVIEWS
  • $960K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 10

Customers don't like

  • Poor customer service39
  • Give false information18
  • Service15
  • Inconsistent delivery11
  • Slow delivery8
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  • 0 ISSUES RESOLVED
  • 42 TOTAL REVIEWS
  • $33.4K CLAIMED LOSSES
  • $2.2K AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy

No items

Customers don't like

  • Customer service1
  • Downgrade and subsequent compensation1
  • Ground staff behavior to business class passangers1
  • Staff rudeness1
  • Tickets1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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