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Lazada Philippines

Auctions and Marketplaces
  • 79 ISSUES RESOLVED
  • 2591 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $3.7K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 15
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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Shoplet

E-commerce
  • 0 ISSUES RESOLVED
  • 55 TOTAL REVIEWS
  • $5.3K CLAIMED LOSSES
  • $240 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Good price 1

Customers don't like

  • Being misled3
  • Spam2
  • Customer service2
  • Bait and switch2
  • Still waiting on refund1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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