Shopee Philippines vs Lazada Philippines
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shopee Philippines and Lazada Philippines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Shopee Philippines and Lazada Philippines Overview
Total reviews | 756 | 7988 |
Company responses | 0 | 0 |
Issues resolved | 13 | 167 |
Shopee Philippines and Lazada Philippines Consumer Ratings
Shopee Philippines and Lazada Philippines Rating Details
Shopee Philippines and Lazada Philippines Pros and Cons
- Easy online shopping
- Online
- Easy to get products you need
- Cash on delivery
- Fast delivery
- Affordable prices
- Worst customer service ever
- Hard to talk to customer service
- Not so helpful customer service representative
- Poor customer service
- Give false information
- Service
Shopee Philippines and Lazada Philippines Most Positive Reviews
I hope this email finds you well. My name is Janna, and I am a passionate shopper from the Philippines who resides in th...
San po pwedeng ipick up dito baguio item ko patulong naman or kailan babalik nag dedelivery dito samen pa tulong naman...
I supposed to received the parcel within this day
Nag top up po ako sa Lazada wallet from homecredit hindi po pumasok sa Lazada wallet dahil nagkamali po ako ng pag...
Shopee Philippines and Lazada Philippines Most Critical Reviews
Returned a monitor due to a damaged LCD screen with a line of dead pixels from top to bottom, which the seller already a...
Wala parin yung Remittance Code, gaano ba kahirap sa Lazada mag send ng Remittance code ng LBC?
@lazadaPh please paki sen...
The customer service is bad. They hang up every time you need assistance.
They will promise a call back within the day, b...
I am a new online seller and I missed my emails on my penalties. Then they locked my account wherein there was a...
Shopee Philippines and Lazada Philippines Latest Reviews
I am writing you a complain because I am encountering an issue with the courier service and they are unable to deliver t...
INCORRECT DELIVERY ADDRESS!! TAMA NAMAN YUNG ADDRESSS!! WALANG KWENTA LAZADA VOUCHER KUNG YUNG 2 ORDER KO NA YUN AY NA...
Dont they update their tel Numbers.
My real complaint is they charge me 511 through my credit card; I dont know fow what....
I have a concern regarding a purchase to LAZADA without my concern. I have found a transaction which I didn't make. They...
I have dealt with Shopee Customer service only once and it was a pleasure. Lazada Customer service is sometimes ok but also sometimes not ok.
But Lazada leans or favors more their Sellers than their buyer even if Lazada knows that some of their Sellers are bogus/cheats/substandard.
Product or Service Quality
Products sold by Shopee, in general, is abit more expensive and quality is a concern than Lazada. Variety is also limited versus Lazada. But there are products sold in Shopee & not in Lazada.
As for Service, Lazada Sellers acts on orders faster than Shopee Sellers.
With regard to Delivery services, Lazada has much better in-house & contracted couriers/riders particularly in terms of number of sorting facilities (further delays deliveries) and handling. Lazada Returns is better as Lazada has their delivery riders to pick-up return items.
I have something else to compare
Promos os Shopee are relatively more confusing than Lazada. For example, during the double number monthly promos, free delivery vouchers are automatically cancelled out whenever the buyer accesses the Platform vouchers of the credit cards.
Such practice turns off Buyers. Also, earned Coins, very difficult to include prior to payment.
poor
Product or Service Quality
both sell poor quality product
Much more efficient at Lazada
Product or Service Quality
Average
I have something else to compare
Shopee delivery with Bais hub is a SHAME, Lazada with Ninjavan and JT express is more efficient. I do not recommend Shopee
Lazada is a bit better than Shopee based on my experience.
Product or Service Quality
There's also more quality product or legitimate products on Lazada rather than on Shopee.
How would you compare Shopee Philippines vs Lazada Philippines?
When you have the wrong color or the product delivered is broken. Both shopee and lazada they don't make it easy for their customers.
To have their items be replaced.
Instead it costs us more for paying the shipping fee just to have our items be replaced.
Product or Service Quality
I would prefer lazada than shopee, products are more credible.
Shoppe Philippines is very responsive to whatever complain they receive while Lazada Philippines you need to exceed more time for them to response to your complain
Product or Service Quality
shoppee products are better
Shopee looks like they don't have a team that checks what the call center is doing, the call center people looks like they can do whatever they want with customers account, drop calls, delay resolution because of their own personal reasons.
Product or Service Quality
Very, very poor shopee!!!
I have something else to compare
No! I will probably not buy from shopee that costs more than a hundred pesos or if the price difference between lazada and shopee is more than 300 pesos.