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Lazada Philippines

Auctions and Internet Stores
  • 47 ISSUES RESOLVED
  • 1673 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Cash on delivery 24
  • Website 15
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service90
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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Quibids

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 471 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $273 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Idea of online bids 5
  • Whole quibids experience 3
  • Auction experience 2
  • Tv ad 2
  • Restarting the time to run up the bid 1

Customers don't like

  • Terrible customer service13
  • Unknown charge11
  • Fee6
  • Unauthorized bank deduction6
  • Paying for nothing6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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