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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1632 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 21
  • Website 15
  • Wide array of products 14
  • Fast delivery 11
  • Online shopping 6

Customers don't like

  • Poor customer service87
  • Give false information48
  • Service31
  • Inconsistent delivery24
  • Slow delivery17
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Play Asia

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $3K CLAIMED LOSSES
  • $201 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Customer service is fast 1

Customers don't like

  • Customer service5
  • Customer service isnt helpful4
  • Item not delivered4
  • Told me they would refund my money in 1-2 days but did not1
  • Took money for an out of stock item1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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