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Lazada Philippines

Auctions and Internet Stores
  • 47 ISSUES RESOLVED
  • 1666 TOTAL REVIEWS
  • $910K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service90
  • Give false information48
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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Paul Fredrick

Footwear and Clothing
  • 0 ISSUES RESOLVED
  • 9 TOTAL REVIEWS
  • $760 CLAIMED LOSSES
  • $190 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Appearance of products on website 1

Customers don't like

  • Canceled order1
  • Canceling orders changing prices1
  • Lost shipping charges1
  • Product and service1
  • You failed to deliver what was promised1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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