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Lazada Philippines

Auctions and Internet Stores
  • 69 ISSUES RESOLVED
  • 2221 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service106
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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Ontel Products

Auctions and Internet Stores
  • 0 ISSUES RESOLVED
  • 131 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $42 AVERAGE LOSS
1.4
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Idea 2
  • Tuffness 1
  • Set of magic tracks 1
  • Look of the site 1
  • First time dealing with your company 1

Customers don't like

  • Unable to reach customer service3
  • Product or the customer service3
  • Product and customer service2
  • Defective product2
  • Defective2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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