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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2542 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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Newegg

Appliances and Electronics
  • 7 ISSUES RESOLVED
  • 132 TOTAL REVIEWS
  • $34.3K CLAIMED LOSSES
  • $477 AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Customer chat person tried to help 3
  • Securtity 1
  • Product 1
  • Price of refurbished apple 1
  • Price 1

Customers don't like

  • Customer service16
  • Lack of customer service5
  • Unwillingness to placate a disgruntled customer3
  • Being ripped off3
  • Unfair and heartless2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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