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  • 71 ISSUES RESOLVED
  • 2384 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Cash on delivery 25
  • Wide array of products 15
  • Fast delivery 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service107
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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Musicians Friend

Music stores
  • 3 ISSUES RESOLVED
  • 89 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
  • Warranty on the website 1
  • To be able to an extend resolve the issues at hand 1
  • Sales promotions 1
  • Products 1
  • Product selection and website 1

Customers don't like

  • Customer service8
  • Paying for product not available when on back order2
  • Lack of obvious organisation and communication between depts2
  • Them not fulfilling the warranty1
  • That i have no item for my 450 dollars1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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