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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1623 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 14
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service84
  • Give false information43
  • Service31
  • Inconsistent delivery21
  • Delivery process16
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Mobstub

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 351 TOTAL REVIEWS
  • $38.5K CLAIMED LOSSES
  • $419 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Did not like 4
  • Very bad company cannot be trusted 4
  • I did not like 4
  • Price 4
  • You are a rip off and i am contacting law enforcement 3

Customers don't like

  • Terrible customer service13
  • Unable to reach company8
  • Customer service7
  • No return policy7
  • Cheap products6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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