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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1623 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 14
  • Wide array of products 14
  • Fast delivery 13
  • Discounts 8

Customers don't like

  • Poor customer service84
  • Give false information43
  • Service31
  • Inconsistent delivery21
  • Delivery process16
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Midnight Velvet

Footwear and Clothing
  • 1 ISSUES RESOLVED
  • 133 TOTAL REVIEWS
  • $4.3K CLAIMED LOSSES
  • $172 AVERAGE LOSS
2.5
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products are ok 2

Customers don't like

  • Customer service7
  • Credit department5
  • Incompetent business practices3
  • Not helpful or honest with problems2
  • Way they handle returns2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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