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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1636 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $2.9K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 21
  • Website 15
  • Wide array of products 14
  • Fast delivery 11
  • Online shopping 6

Customers don't like

  • Poor customer service87
  • Give false information48
  • Service31
  • Inconsistent delivery24
  • Slow delivery17
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Macys

Supermarkets and Malls
  • 5 ISSUES RESOLVED
  • 1094 TOTAL REVIEWS
  • $480K CLAIMED LOSSES
  • $1.5K AVERAGE LOSS
2.1
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Price and convenience 3
  • Selection 3
  • Quality of item 3
  • Quality of products 3
  • Salesperson in store very personable 2

Customers don't like

  • Poor customer service29
  • Customer service20
  • Billing and customer service10
  • Staff9
  • False advertising of stock7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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