PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Lazada Philippines and Lowes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Lazada Philippines
Lowes

Lazada Philippines and Lowes Overview

Total reviews
5479
5004
Company responses
0
3
Issues resolved
131
50

Lazada Philippines was first mentioned on PissedConsumer on Apr 18, 2012 and since then this brand received 5479 reviews. It is 475 reviews more than Lowes received since Jul 6, 2007. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Lazada Philippines customer support team than with Lowes customer service.

Lazada Philippines and Lowes Consumer Ratings

Rank
50 out of 434 in Auctions and Marketplaces category
61 out of 483 in Supermarkets and Malls category
Customer service
41 in category
68 in category
Exchange, Refund and Cancellation Policy
38 in category
42 in category
Website
45 in category
45 in category

Lazada Philippines and Lowes Rating Details

Customer service
1.6 (1973 reviews)
1.4 (1754 reviews)
Reviewer's quote

...I chat laz customer service for 7th times and also call via long distances and got nothing from ur agent Jan. 17 i ask to cancel my order and refund my payment and still got generic reply from your agent. And FYi..

Jeanie Bhelle A

...When I called Lowe’s and navigated their computer menu the customer service rep acted like they were doing charity work for me. When I called the Contractor he was indignate and cited problems he was having. Neither party took responsibility...

PissedConsumer1768181
Exchange, Refund and Cancellation Policy
1.7 (1724 reviews)
2.1 (1197 reviews)
Reviewer's quote

I put in a claim for a refund/return, the seller refused, so I put in a dispute with Lazada, which they denied without giving any reason. I thought the refund would be a simple matter, so I didn't bother to tell Lazada I had a witness who would confirm only two boxes were delivered. As you can see...

Barry K

...Now I am very unhappy and want a full refund plus the cost of installing three times. I do have the cost for the install of them and I want to file a complaint. Please forward this email and message to Someone that is willing to do the right thing...

Ed C
Website
2.4 (1678 reviews)
2.4 (1356 reviews)
Reviewer's quote

It's been 2 days and I have not yet received any LBC Remittance Code on my E-mail. Link to the form for the request resending the code on the official App/website is temporarily unavailable. Please send the code @rz14cosrb@gmail.com reference id: 2019122819050111540290000000000163820088967294thank...

Rz

AVAILABILITY ISSUE Prior to ordering the website listed the availability as 3-7 business days for all the items except for the dishwasher which was 11/26/2019. However on my order confirmation it stated 11/27/2019 for the dishwasher (which is fine) but 12/8/19 for the microwave, refrigerator and...

Courtney M

Lazada Philippines and Lowes Pros and Cons

Pros
  • Cash on delivery
  • Fast delivery
  • Wide array of products
  • Product
  • Location
  • Price
Cons
  • Poor customer service
  • Give false information
  • Service
  • Customer service
  • Customer service received
  • Service

Lazada Philippines and Lowes Most Positive Reviews

Top rated reviews
5

i accidentally click yes im so sorry. I was only checking how to pay somi will buy when i have my money but this time i...

5

ok *** lips this is what hapend i went to lowes to by a gas chain saw on the shelf it clearly says gas chain saw so u...

Lazada Philippines and Lowes Most Critical Reviews

Lowest rated reviews
1

I have been trying to be patient with lazada for 3 weeks now. I ordered a set of health product. My order was 3 bottle...

1

Contracted lowes for new roof, installers arrive, start bringing shingles up and I asked where did you get those., they...

Lazada Philippines and Lowes Latest Reviews

Recent published reviews

1 year refund not processed until now

Read all 5479 reviews
1

We tried to order a sale item shop/garage item which sale was expiring on 1/31 so 4 days of having it ordered and...

Read all 5004 reviews

Lazada Philippines and Lowes Products and Services

Most reviewed product and services
  • Lazada Philippines Shipping Service (1421 reviews)
  • Lazada Philippines Customer Care (517 reviews)
  • Lazada Philippines Delivery Service (323 reviews)
  • Lowes Customer Care (489 reviews)
  • Lowes Delivery Service (341 reviews)
  • Lowes Manager (299 reviews)