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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1748 TOTAL REVIEWS
  • $920K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 9

Customers don't like

  • Poor customer service91
  • Give false information49
  • Service31
  • Inconsistent delivery25
  • Slow delivery17
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Lowes

Supermarkets and Malls
  • 15 ISSUES RESOLVED
  • 3003 TOTAL REVIEWS
  • $1.7M CLAIMED LOSSES
  • $1.9K AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Product 9
  • Friendliness of staff 6
  • Price 5
  • Product was fine 4
  • Would rate zero stars if i could 4

Customers don't like

  • Customer service received45
  • Customer service34
  • Lack of response26
  • Service24
  • Unwilling to help11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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