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Lazada Philippines

Auctions and Internet Stores
  • 69 ISSUES RESOLVED
  • 2225 TOTAL REVIEWS
  • $1.3M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service106
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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Lowes

Supermarkets and Malls
  • 26 ISSUES RESOLVED
  • 3576 TOTAL REVIEWS
  • $2.2M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Product 10
  • Price 8
  • Friendliness of staff 6
  • Would rate zero stars if i could 5
  • That they are close 4

Customers don't like

  • Customer service82
  • Customer service received30
  • Service11
  • Lack of response10
  • His total lack of concern for my needs6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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