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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2534 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 18 ISSUES RESOLVED
  • 438 COMPANY RESPONSES
  • 480 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $192 AVERAGE LOSS
3.1
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Products 6
  • Product and sales price 4
  • Price 4
  • Salesperson 3
  • Product as advertised 2

Customers don't like

  • Customer service51
  • Slow order processing9
  • Online service8
  • Do not honor what was promised6
  • Customer service and the site5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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