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Lazada Philippines

Auctions and Internet Stores
  • 56 ISSUES RESOLVED
  • 1937 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Website 15
  • Wide array of products 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service42
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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Lord And Taylor

Footwear and Clothing
Has verified representatives
  • 13 ISSUES RESOLVED
  • 343 COMPANY RESPONSES
  • 398 TOTAL REVIEWS
  • $20.1K CLAIMED LOSSES
  • $183 AVERAGE LOSS
3.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • None 8
  • Products 5
  • Product and sales price 4
  • Salesperson 3
  • Price 3

Customers don't like

  • Customer service18
  • Slow order processing9
  • Online service8
  • Do not honor what was promised5
  • Follow-up4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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