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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2542 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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Listia

E-commerce
  • 3 ISSUES RESOLVED
  • 229 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $20.4K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Website
Diversity of Products or Services
Discounts and Special Offers
  • Winning auctions 6
  • Winning stuff for free 4
  • Some of the users 4
  • Auction style listings 4
  • Trading my junk for something i could use 3

Customers don't like

  • Cheating folks out of credits7
  • Policies5
  • Customer suppor5
  • Stole my credits4
  • Bad customer service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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