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Lazada Malaysia

Auctions and Internet Stores
  • 11 ISSUES RESOLVED
  • 620 TOTAL REVIEWS
  • $62.8K CLAIMED LOSSES
  • $510 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 8
  • Discounted price 7
  • Fast delivery 5
  • Cash on delivery 5
  • Coupons 4

Customers don't like

  • Customer service13
  • Poor service7
  • System error6
  • First time i feel lazada lie to me5
  • No refund and slow response4
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 653 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $889 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service18
  • Lack of customer service10
  • Policies and procedures9
  • Poor communication8
  • How sellers treated8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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