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Lazada Malaysia

Auctions and Internet Stores
  • 6 ISSUES RESOLVED
  • 385 TOTAL REVIEWS
  • $32.5K CLAIMED LOSSES
  • $416 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 8
  • Cash on delivery 4
  • Coupons 4
  • Discounted price 4
  • Fast delivery 4

Customers don't like

  • Customer service12
  • System error10
  • Customer services8
  • Bad customer service6
  • Slow delivery6
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Tradesy

Auctions and Internet Stores
  • 4 ISSUES RESOLVED
  • 540 TOTAL REVIEWS
  • $130K CLAIMED LOSSES
  • $961 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • User friendly website 4

Customers don't like

  • Customer service25
  • Policies and procedures21
  • How sellers are treated17
  • Lack of customer service15
  • How sellers treated12
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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