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Lazada Malaysia

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 447 TOTAL REVIEWS
  • $37.6K CLAIMED LOSSES
  • $437 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 8
  • Discounted price 5
  • Cash on delivery 4
  • Fast delivery 4
  • Coupons 4

Customers don't like

  • Customer service10
  • System error5
  • First time i feel lazada lie to me4
  • Poor service4
  • Poor feedback to customer3
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Tradesy

Auctions and Internet Stores
  • 5 ISSUES RESOLVED
  • 593 TOTAL REVIEWS
  • $150K CLAIMED LOSSES
  • $944 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Designer items for sale 16
  • Ease of selling 12
  • Design of the site 7
  • Website design 5
  • Website and mobile site 4

Customers don't like

  • Customer service17
  • Lack of customer service10
  • Policies and procedures9
  • How sellers treated8
  • Poor communication8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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