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Lazada Malaysia

Auctions and Internet Stores
  • 15 ISSUES RESOLVED
  • 676 TOTAL REVIEWS
  • $75.7K CLAIMED LOSSES
  • $541 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 9
  • Discounted price 7
  • Cash on delivery 6
  • Fast delivery 5
  • Coupons 4

Customers don't like

  • Customer service22
  • Poor service7
  • System error6
  • Lying to customer about the delivery5
  • First time i feel lazada lie to me5
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Tmart

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 145 TOTAL REVIEWS
  • $8K CLAIMED LOSSES
  • $111 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Cheap prices 6
  • Price 5
  • Products 2
  • Product from usa part of the store delivered with in a week 2
  • Diversity of products 2

Customers don't like

  • Customer service13
  • Slow shipping6
  • Ignore all consumer sales and credit acts3
  • Lack of communication2
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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