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Lazada Malaysia

Auctions and Internet Stores
  • 14 ISSUES RESOLVED
  • 738 TOTAL REVIEWS
  • $83.4K CLAIMED LOSSES
  • $564 AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 10
  • Discounted price 7
  • Cash on delivery 6
  • Fast delivery 5
  • Simple payment 4

Customers don't like

  • Customer service22
  • Poor service7
  • System error6
  • Lying to customer about the delivery6
  • First time i feel lazada lie to me6
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The Studio

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 92 TOTAL REVIEWS
  • $19.3K CLAIMED LOSSES
  • $602 AVERAGE LOSS
2.6
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Quick process 2
  • Perfect patches 2
  • Lapel pins 2
  • Variety of products 1
  • User account status 1

Customers don't like

  • Customer service7
  • False guarantee4
  • No delivery of product2
  • Could not follow instructions2
  • Chinese new year2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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