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Lazada Malaysia

E-commerce
  • 16 ISSUES RESOLVED
  • 891 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $586 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 10
  • Discounted price 7
  • Choice of products 6
  • Cash on delivery 6
  • Fast delivery 5

Customers don't like

  • Customer service23
  • Poor service8
  • Lying to customer about the delivery8
  • System error6
  • First time i feel lazada lie to me6
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The Studio

E-commerce
  • 2 ISSUES RESOLVED
  • 95 TOTAL REVIEWS
  • $19.3K CLAIMED LOSSES
  • $602 AVERAGE LOSS
2.5
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Quick process 2
  • Perfect patches 2
  • Lapel pins 2
  • Variety of products 1
  • User account status 1

Customers don't like

  • Customer service7
  • False guarantee4
  • No delivery of product2
  • Could not follow instructions2
  • Chinese new year2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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