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Lazada Malaysia

E-commerce
  • 16 ISSUES RESOLVED
  • 888 TOTAL REVIEWS
  • $95K CLAIMED LOSSES
  • $586 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 10
  • Discounted price 7
  • Choice of products 6
  • Cash on delivery 6
  • Fast delivery 5

Customers don't like

  • Customer service23
  • Poor service8
  • Lying to customer about the delivery8
  • System error6
  • First time i feel lazada lie to me6
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Teechip

E-commerce
Has verified representatives
  • 19 ISSUES RESOLVED
  • 408 COMPANY RESPONSES
  • 2223 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $1.7K AVERAGE LOSS
1.7
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Nice design idea 15
  • Tee shirt idea 12
  • Tried to call nobody answered the phone in cs 9
  • Tshirt idea was good 8
  • Nada 6

Customers don't like

  • Customer service63
  • Did not receive my order13
  • No communication12
  • Delivery of product10
  • Took my money9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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