PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Taobao and Lazada Malaysia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Taobao
Lazada Malaysia

Taobao and Lazada Malaysia Overview

Total reviews
18
3318
Company responses
0
0
Issues resolved
0
42

Lazada Malaysia was first mentioned on PissedConsumer on Jul 6, 2012 and since then this brand received 3318 reviews. It is 3300 reviews more than Taobao received since Oct 2, 2009.

Taobao and Lazada Malaysia Consumer Ratings

Rank
159 out of 4212 in E-commerce category
51 out of 434 in Auctions and Marketplaces category
Product or Service Quality
196 in category
38 in category
Price Affordability
75 in category
40 in category
Customer service
1064 in category
41 in category

Taobao and Lazada Malaysia Rating Details

Product or Service Quality
2.3 (3 reviews)
2 (918 reviews)
Reviewer's quote

unable to log-in even provided a code from sms. This is disgusting and frustrating. created user for more then 3'x and giving an impression of anger... everytime asking for 14sc wait and 15min wait. OMG! what is such difficult apps we are using.

POON Y

its hard to contact lazada , the call already have being block stupid, how can i contact you to ask the product and cancellation please aware the stupidities you company..

mu i
Price Affordability
4.7 (3 reviews)
2.7 (858 reviews)
Reviewer's quote

Hi sorry.. im need your helpBecaise im hoy booking alot the stuff from tao bao for my weddingIm already waiting 1.month but still havent reach SingaporeBecause i.need in 30 nov.my marriedAnd morning im check the parcel already dilivery at where alreadyIm suddenly press wrongIm press comfirm...

Rinasanti

...On top of the discounted price, they also have vouchers provided to be used on these days. Many buyers, like me, would often buy cheaper things alongside what we wanted to buy (pricier thing) just to get that free shipping bonus. And thus sellers' bait been bitten...

PissedConsumer1741521
Customer service
1 (3 reviews)
1.6 (1074 reviews)
Reviewer's quote

I have done the payment for my purchase and the money was successfully deducted from my bank account . But your side didnt receive my Payment

Angelyna

On 13 Jan I contacted the CSO and no case has been opened since my previous conversation with the customer service personnel. I have sent the same attached evidence(Screenshot) of fake/scam seller that has been pointed out in previous chat with cso. Was told this case will be submitted to lazada's...

Peter Tham Y

Taobao and Lazada Malaysia Pros and Cons

Pros
  • Many selection
  • Price
  • Affordable
  • Timely delivery
Cons
  • Poor customer service
  • No english language
  • Poor taobao official forwarder
  • Customer service
  • Poor service
  • Poor feedback to customer

Taobao and Lazada Malaysia Most Positive Reviews

Top rated reviews
5

Hi sorry.. im need your help
Becaise im hoy booking alot the stuff from tao bao for my wedding
Im already waiting 1.month...

5

hi lazada malaysia sy dh buat payment pada 25/6/15 hingga sekarang satu msg pun tak dapat daripada pihak lazada sy...

Taobao and Lazada Malaysia Most Critical Reviews

Lowest rated reviews
1

I have done the payment for my purchase and the money was successfully deducted from my bank account . But your side...

1

My order number is 306256426, which was ordered 2nd of September. They sent wrong product because on their page there...

Taobao and Lazada Malaysia Latest Reviews

Recent published reviews

My taobao account tb280308484 dashboard was deactivated and now i cannot view the last transaction i did on Alibaba...

Read all 18 reviews
1

its hard to contact lazada , the call already have being block stupid, how can i contact you to ask the product and...

Read all 3318 reviews

Taobao and Lazada Malaysia Products and Services

Most reviewed product and services
No votes
  • Lazada Malaysia Shipping Service (1423 reviews)
  • Lazada Malaysia Customer Care (409 reviews)
  • Lazada Malaysia Delivery Service (134 reviews)