PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shopee Malaysia and Lazada Malaysia as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shopee Malaysia
Lazada Malaysia

Shopee Malaysia and Lazada Malaysia Overview

Total reviews
4
3065
Company responses
0
0
Issues resolved
1
40

Lazada Malaysia was first mentioned on PissedConsumer on Jul 6, 2012 and since then this brand received 3065 reviews. It is 3061 reviews more than Shopee Malaysia received since Apr 27, 2018. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Shopee Malaysia customer support team than with Lazada Malaysia customer service.

Shopee Malaysia and Lazada Malaysia Consumer Ratings

Rank
26 out of 469 in Auctions and Marketplaces category
58 out of 469 in Auctions and Marketplaces category
Product or Service Quality
29 in category
41 in category
Diversity of Products or Services
21 in category
67 in category
Price Affordability
17 in category
45 in category

According to consumer ratings and reviews, Shopee Malaysia ranks 32 points higher in the Auctions and Marketplaces category than Lazada Malaysia. People gave Shopee Malaysia 2.5 stars for Product or Service Quality criterion in Auctions and Marketplaces category and it is 132 points higher than the worst rated brand in this category. At the same time, Lazada Malaysia was rated 2.1 stars for Product or Service Quality criterion in this category and it is 120 points higher than the worst rated brand in this category. If we look at Diversity of Products or Services criterion, than we see that Shopee Malaysia has a higher rating than Lazada Malaysia. Regarding Price Affordability criterion, consumers gave Shopee Malaysia 4 stars and it is 89% greater than other in category. Lazada Malaysia however was rated 2.7 stars and it is 72% greater than other in category.

Shopee Malaysia and Lazada Malaysia Rating Details

Product or Service Quality
2.5 (2 reviews)
2.1 (868 reviews)
Reviewer's quote

I have numerous problems with this lousy online shopping company. If you should have a problem with a faulty item, their policy is for you to negotiate with the seller first. The seller always dilly dally and refuse to accept that you want to return the item, because they don't accept the item is...

PissedConsumer1713671

...Your customer service doesnt care at all and i asked for manager, but no one called me at all. I want my refund back ! 236743781049946 is my order no !..

Sharon
Diversity of Products or Services
3.5 (2 reviews)
2.4 (812 reviews)
Reviewer's quote

Just nak share pengalaman paling tak best.Selepas lazada,aku mula beralih pada shopee,memang bagus,seller pun ramai yg trusted.Tapi sampai la satu masa...Nak dijadikan cerita aku order 1 Toner dengan seller bernama kbeautylx.PreOrder la..Patutnya item kena ship out 19april2018,2minggu PreOrder,aku...

daeny

*** company, cant even find their customer helpline.

PissedConsumer1720407
Price Affordability
4 (2 reviews)
2.7 (814 reviews)
Reviewer's quote

No items

After payment supplier message me item out of stock and offered different model with additional price. I refused and want refund but supplier keep quiet. I cannot cancel order in the system because it says item on the way...

Mohamad F

Shopee Malaysia and Lazada Malaysia Pros and Cons

Pros
No votes
  • Price
  • Affordable
  • Choice of products
Cons
No votes
  • Customer service
  • Poor service
  • Poor feedback to customer

Shopee Malaysia and Lazada Malaysia Most Positive Reviews

Top rated reviews
3.4

Just nak share pengalaman paling tak best.Selepas lazada,aku mula beralih pada shopee,memang bagus,seller pun ramai yg t...

5

hi lazada malaysia sy dh buat payment pada 25/6/15 hingga sekarang satu msg pun tak dapat daripada pihak lazada sy...

Shopee Malaysia and Lazada Malaysia Most Critical Reviews

Lowest rated reviews
1.3

I have numerous problems with this lousy online shopping company. If you should have a problem with a faulty item,...

1

My order number is 306256426, which was ordered 2nd of September. They sent wrong product because on their page there...

Shopee Malaysia and Lazada Malaysia Latest Reviews

Recent published reviews

Saya Punya barang tk hantar ensure gold tapi refund money tk ada macamana saya Punya duit. Customers service punya...

Read all 4 reviews

Ini bukan akustik foam yang saya oder

Read all 3065 reviews

Shopee Malaysia and Lazada Malaysia Products and Services

Most reviewed product and services
No votes
  • Lazada Malaysia Shipping Service (1296 reviews)
  • Lazada Malaysia Customer Care (373 reviews)
  • Lazada Malaysia Delivery Service (128 reviews)