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Shopee Malaysia

4.8
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  • 1 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1 TOTAL REVIEWS
Rank
9 out of 435
in Auctions and Marketplaces category
Rating Details
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Statistics of Customer Service Calls
  • TOTAL CALLS
    0
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
No items

Lazada Malaysia

2.1
?

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  • 32 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 1869 TOTAL REVIEWS
Rank
54 out of 435
in Auctions and Marketplaces category
Rating Details
Website
Product or Service Quality
Exchange, Refund and Cancellation Policy
Advertised vs Delivered
Statistics of Customer Service Calls
  • TOTAL CALLS
    81
  • SUCCESSFUL
    0%
  • AVG CALL DURATION
    00:00
  • ISSUES RESOLVED
    0%
Top Products and Services
2.3
753 reviews
2
229 reviews
2.9
81 reviews

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AngryAvenger
#1678888

Based on rating.

PissedMillionCustomer
#1675912

Shopee better than Lazada in everything EXCEPT one thing.. their App.. it sucks and full of adds.

Anonymous
#1674744

Shopee shipping cheaper than Lazada and also item selling price,Shipment faster than so call Lazada Express

Anonymous
#1648327

1. Shopee more secure then LAZADA.

2. Shopee give due date for seller sent/ship the customer order.

3. The price in Shopee more cheaper compare Lazada.

SassyGerbil
#1565268

First major advantage that Shopee has against Lazada is that Shopee only releases payments to the seller after the buyer acknowledges that the item is received and in good condition. Also the seller have 7 days(unless stated) to ship the item.

If the seller failed to ship the item on time(can be extended), the order will be automatically cancelled and refunded to the buyer. Lazada in turn releases the payments to the seller every 15 days. It doesn't benefit and protect the seller as much as Shopee does.

Another advantage that Shopee has is its delivery charge is much lower compared to Lazada. Due to their close partnership with Poslaju Malaysia, Shopee items tend to have lower and sometimes FOC delivery than Lazada.

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