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Lazada Malaysia

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 595 TOTAL REVIEWS
  • $48.7K CLAIMED LOSSES
  • $431 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Affordable 8
  • Discounted price 6
  • Fast delivery 4
  • Coupons 4
  • Cash on delivery 4

Customers don't like

  • Customer service13
  • Poor service7
  • System error5
  • No refund and slow response4
  • Lying to customer about the delivery4
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Quibids

Auctions and Internet Stores
  • 3 ISSUES RESOLVED
  • 484 TOTAL REVIEWS
  • $46.1K CLAIMED LOSSES
  • $271 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Turnaround Time
  • Idea of online bids 5
  • Tv ad 2
  • Restarting the time to run up the bid 1
  • Obviously 1
  • Idea of it 1

Customers don't like

  • Unknown charge4
  • Requests for information3
  • Not clear advertisement3
  • Inability to make a fast contact with the business3
  • Hidden charges3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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