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Lazada Malaysia

Auctions and Internet Stores
  • 7 ISSUES RESOLVED
  • 421 TOTAL REVIEWS
  • $35.8K CLAIMED LOSSES
  • $437 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 8
  • Discounted price 5
  • Cash on delivery 4
  • Fast delivery 4
  • Coupons 4

Customers don't like

  • Customer service8
  • System error5
  • First time i feel lazada lie to me4
  • Poor service4
  • Poor feedback to customer3
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Lazada Philippines

Auctions and Internet Stores
  • 54 ISSUES RESOLVED
  • 1817 TOTAL REVIEWS
  • $970K CLAIMED LOSSES
  • $3.1K AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
Diversity of Products or Services
  • Cash on delivery 24
  • Website 15
  • Fast delivery 14
  • Wide array of products 14
  • Affordable prices 10

Customers don't like

  • Poor customer service39
  • Give false information18
  • Service15
  • Inconsistent delivery11
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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