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Lazada Malaysia

Auctions and Internet Stores
  • 9 ISSUES RESOLVED
  • 581 TOTAL REVIEWS
  • $46.3K CLAIMED LOSSES
  • $414 AVERAGE LOSS
2.3
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Affordable 8
  • Discounted price 6
  • Fast delivery 4
  • Coupons 4
  • Cash on delivery 4

Customers don't like

  • Customer service13
  • Poor service7
  • System error5
  • No refund and slow response4
  • First time i feel lazada lie to me4
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Lazada Philippines

Auctions and Internet Stores
  • 59 ISSUES RESOLVED
  • 1995 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Cash on delivery 25
  • Website 15
  • Wide array of products 14
  • Fast delivery 14
  • Affordable prices 10

Customers don't like

  • Poor customer service42
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery8
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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