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Lazada Malaysia

Auctions and Marketplaces
  • 21 ISSUES RESOLVED
  • 979 TOTAL REVIEWS
  • $97.6K CLAIMED LOSSES
  • $571 AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Affordable 10
  • Discounted price 7
  • Choice of products 7
  • Price 6
  • Cash on delivery 6

Customers don't like

  • Customer service24
  • Poor service8
  • Lying to customer about the delivery8
  • First time i feel lazada lie to me7
  • System error6
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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2534 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $3.4K AVERAGE LOSS
2.0
Customer service
Exchange, Refund and Cancellation Policy
Website
Discounts and Special Offers
Diversity of Products or Services
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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