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Lazada Indonesia

E-commerce
  • 0 ISSUES RESOLVED
  • 26 TOTAL REVIEWS
  • $330K CLAIMED LOSSES
  • $41.2K AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast delivery 1
  • Ease of ordering 1

Customers don't like

  • Lies and mischief3
  • Customer service3
  • Thiefs1
  • Taking money upfront without guaranteed delivery1
  • Repeat complaint are not handled different from first complaint1
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Light In The Box

E-commerce
  • 14 ISSUES RESOLVED
  • 2107 TOTAL REVIEWS
  • $1.1M CLAIMED LOSSES
  • $2.1K AVERAGE LOSS
1.9
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Wide selection 22
  • Price 19
  • Good deals 12
  • Website 8
  • Range of goods 5

Customers don't like

  • Horrible customer service68
  • No way to contact a human21
  • Poor service15
  • Delivery14
  • No contact to customer service7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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