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Lazada Indonesia

Auctions and Marketplaces
  • 0 ISSUES RESOLVED
  • 29 TOTAL REVIEWS
  • $640K CLAIMED LOSSES
  • $64.1K AVERAGE LOSS
2.2
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Fast delivery 1
  • Ease of ordering 1

Customers don't like

  • Lies and mischief3
  • Customer service3
  • Thiefs1
  • Taking money upfront without guaranteed delivery1
  • Repeat complaint are not handled different from first complaint1
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Lazada Philippines

Auctions and Marketplaces
  • 78 ISSUES RESOLVED
  • 2552 TOTAL REVIEWS
  • $1.6M CLAIMED LOSSES
  • $3.5K AVERAGE LOSS
2.0
Website
Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Discounts and Special Offers
  • Cash on delivery 26
  • Fast delivery 16
  • Wide array of products 15
  • Website 14
  • Discounts 10

Customers don't like

  • Poor customer service108
  • Give false information18
  • Service16
  • Slow when solving complaints11
  • Inconsistent delivery11
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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