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Lazada Group

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 94 TOTAL REVIEWS
  • $15.5K CLAIMED LOSSES
  • $911 AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Turnaround Time
  • Poor services 2
  • Hhh 1

Customers don't like

  • Very poor unprofessional customer service3
  • Being scammed2
  • Worst online company ever2
  • Scamming money from my account1
  • Terrible product1
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Tidebuy

Auctions and Internet Stores
  • 2 ISSUES RESOLVED
  • 361 TOTAL REVIEWS
  • $32.2K CLAIMED LOSSES
  • $196 AVERAGE LOSS
1.5
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Turnaround Time
  • Prices 3
  • What i thought i bought 3
  • Fast delivery 2
  • Their service 1
  • Website had a lot to choose from 1

Customers don't like

  • Horrible customer service11
  • Horrible return policy8
  • Poor product6
  • Poor accountability4
  • Service4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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