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Lazada Group

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 116 TOTAL REVIEWS
  • $25.9K CLAIMED LOSSES
  • $1.4K AVERAGE LOSS
1.9
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Turnaround Time
  • Hhh 1

Customers don't like

  • Very poor unprofessional customer service2
  • Worst online company ever1
  • Not responsible for there job1
  • I feel completely ripped off1
  • Girl brought her bad attitude to work with her1
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Lazada Philippines

Auctions and Internet Stores
  • 66 ISSUES RESOLVED
  • 2153 TOTAL REVIEWS
  • $1.2M CLAIMED LOSSES
  • $3.3K AVERAGE LOSS
2.2
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Turnaround Time
  • Cash on delivery 25
  • Wide array of products 15
  • Website 14
  • Fast delivery 14
  • Discounts 10

Customers don't like

  • Poor customer service112
  • Give false information18
  • Service16
  • Inconsistent delivery11
  • Slow delivery9
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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