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Lazada Group

Auctions and Internet Stores
  • 1 ISSUES RESOLVED
  • 87 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $1K AVERAGE LOSS
1.8
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Turnaround Time
  • Poor services 2
  • Hhh 1

Customers don't like

  • Being scammed2
  • Very poor unprofessional customer service2
  • Worst online company ever2
  • Scamming money from my account1
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Lazada Philippines

Auctions and Internet Stores
  • 46 ISSUES RESOLVED
  • 1630 TOTAL REVIEWS
  • $840K CLAIMED LOSSES
  • $3K AVERAGE LOSS
2.3
Customer service
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Website
Turnaround Time
  • Cash on delivery 21
  • Website 15
  • Wide array of products 14
  • Fast delivery 11
  • Online shopping 6

Customers don't like

  • Poor customer service87
  • Give false information48
  • Service31
  • Inconsistent delivery24
  • Slow delivery17
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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